Refund Policy

Overview

PUREFX LTD offers a 7-day money-back guarantee on eligible memberships.

We want members to have the opportunity to evaluate our services and determine whether they are suitable for their needs.

This Refund Policy explains when refunds may be requested and how they are processed.

Eligible Memberships

The 7-day money-back guarantee applies to:

• Monthly Memberships
• Quarterly Memberships
• Lifetime Memberships

Refund Period

Refund requests must be submitted within 7 calendar days of the original purchase date.

The refund period begins from the date and time the membership purchase is completed.

Requests received after the 7-day refund period may not be eligible for a refund.

How To Request A Refund

Refund requests may be submitted through:

• support@purefxsignals.com
• Official Purefx Telegram Support

When requesting a refund, members should provide sufficient information to identify their account and purchase.

Approved Refunds

If a refund request is approved within the applicable refund period:

• The refund will be processed to the original payment method where possible.
• Membership access will be revoked immediately once the refund has been processed.
• Access to all member benefits will be removed.

This includes:

• Trading signals
• Trade setups
• Weekly reports
• Monthly reports
• Economic calendar reports
• Newsletters
• Private communities
• Educational content
• Premium resources

Refunds Outside The Standard Refund Period

Refund requests submitted after the 7-day refund period are generally not eligible for a refund.

However, PUREFX LTD reserves the right to issue refunds outside the standard refund period at its sole discretion in exceptional circumstances.

Such decisions are made on a case-by-case basis and do not create an ongoing obligation to provide refunds outside the published refund policy.

Access Issues

If a member experiences difficulty accessing services, PUREFX LTD will make reasonable efforts to resolve the issue before a refund is considered.

Examples include:

• Incorrect Telegram username submissions
• Membership setup issues
• Temporary technical problems
• Third-party platform outages

Temporary access issues do not automatically qualify a member for a refund.

Membership Cancellation

Members may cancel recurring subscriptions at any time.

When a recurring subscription is cancelled:

• Future billing will stop.
• Existing paid access will remain active until the end of the current billing period.

No additional charges will be made after cancellation unless the member chooses to resubscribe.

Chargebacks

Members agree to contact PUREFX LTD before initiating a chargeback where possible.

Fraudulent or abusive chargebacks may result in:

• Immediate termination of membership access
• Permanent account restrictions
• Refusal of future service
• Formal dispute of the chargeback through the relevant payment processor

PUREFX LTD reserves the right to protect itself against fraudulent payment activity.

Abuse Of Refund Policy

PUREFX LTD reserves the right to deny future service where there is evidence of abuse of the refund policy.

Examples may include:

• Repeated refund requests
• Repeated purchases followed by refunds
• Fraudulent behaviour
• Attempts to gain access to services without payment

Non-Transferability

Refund eligibility applies only to the original purchaser and may not be transferred to another person.

Changes To This Policy

PUREFX LTD may update this Refund Policy from time to time.

Updated versions will be published on this page and become effective immediately upon publication.

Contact Information

PUREFX LTD

Company Number: 17269643

support@purefxsignals.com

66 Paul Street

London

England

EC2A 4NA

United Kingdom